We believe our customers are our business’ best friends.
We’re not simply in business, we’re in the PEOPLE
business with products and service designed to refresh your
day and make a busy life a little more livable. It’s
only by our products and service our customers experience
the difference. We have to be genuine in both. Every one of
us at Carolina Espresso lives by this Customer Code created
by Miss Tammy.
Customers are the most important people in any business.
Customers are not dependent on us. We are dependent
on them.
Customers are not an interruption of our work. They
are the purpose of it.
Customers do us a favor when they call. We aren't doing
them a favor by serving them.
Customers are an essential part of our business. They
are not outsiders.
Customers are not just money in the bank. They are
human beings with feelings and deserve to be treated with
respect.
Customers are people who come to us with their needs
and their wants. It is our job to fill them.
Customers deserve the most courteous attention we can
give them. They are the lifeblood of this and every business.
Customers pay our salary. Without them we would have
to close our doors.
What Our Customers Think Of Us
We thank our customers for the following terrific comments
concerning our products, service and concept. We welcome
your comments, questions, critique or suggestions. Click
here.
"LOVE IT!" -- Angie King, Ladson, S.C.
"Too good for words!" -- David Chaffin,
The Pines, S.C.
"My early morning pick-me-up!" -- Misty
Danmyer, Summerville, S.C.
"Great mocha and great friends.
I enjoy the iced mocha as well as the friendly faces."
-- Karen Ashe, Summerville, S.C.
"Heather is a great employee.
She’s very good at making my granita." --
Rick Faison, Ladson, S.C.
“Always awesome! The stuff is
great and if you go there enough they learn what you
like! I don’t even have to ask for my shots –
they know – always 4 shots. Better than Starbucks!”
-- Liz Duncan, North Charleston, S.C.
“Always great service!”
-- Michael Travis, Summerville, S.C.
“Just the ‘fix’ I
need!” -- Angel Phoenix, Charleston, S.C.
“I have enjoyed Carolina Espresso
from the time it opened. I am very glad you started
this establishment.” -- Michael Craig, Ladson,
S.C.
“Great coffee and service.”
-- Margaret Crathers, Summerville, S.C.
“We enjoy our coffee from Carolina
Espresso and Heather makes the best drinks in the low
country.” -- Terry and Gloria Collins, Ladson,
S.C.
“Carolina Espresso and its barista
(Vanessa Dubuque) have always exceeded expectations
and excelled at providing a warm and friendly environment
for everyone here at 437th Medical Group. Such an environment
continues to bring repeat business while attracting
new business. Thans for the wonderful service”!
-- Sean Lawerence, Charleston AFB
“Nobody knows how to make coffee
better than a family of baristas from Seattle area.
And I oughta know – I come from Seattle, too!”
-- Jim Davis, Charleston AFB
"You guys are great, I
hope you open up everywhere!" -- David Walker,
Charleston
"Fast, quick, friendly
and delicious coffee...better than my husband's!!"
-- Valerie Mango, Summerville, S.C.
'"The best selection of sugar-free
flavors anywhere. The coffee's outstanding and the sugar-free
makes it even better"! -- Larry and Kris Rogue,
North Charleston, S.C.
"The coffee is so good here that
I feel guilty going anywhere else"! -- Chris King,
St. Stephen, S.C.
